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Transaction process

After you have opened an account and received your Transaction Password, you can conduct any transaction.

Step1.Deposit

Deposit

(1)Deposit currency is accepted only by JPY. You can deposit through the following ways.

Bank transfer

  • Deposit to: Mitsui Sumitomo Banking Corporation Customer account or other deposit account.
    *If using another deposit account other than Mitsui Sumitomo Banking Corporation, please add the PayForex account number after the sender name (Example: Taro Yamada 8xxxxxxx) or notify us via the “Deposit notification” section in the inquiry form.
  • After the deposit, you will receive notification of the deposit via email or SMS within 24 hours (on a business day). Please confirm that the deposit amount is reflected in your myPay account balance.

Deposit at convenient stores

  • Deposit at convenient stores When “Arrange for deposit” is made through “Deposit” in myPay, “Customer No”. and “Confirmation No.” for settlement will be issued.
  • Please go to POS terminal at convenient stores such as Lawson for the processing, then pay at cashier.
    *The maximum amount of the cash card deposit including service fees is 300,000 JPY.
    *In case of deposit exceeding maximum amount, please divide the amount into several times. There is no limit on the number of deposits.
  • The deposit amount will be reflected in your myPay account balance instantly.

Pay-easy ATM

  • When “Arrange for deposit” is made through “Deposit” in myPay, “Customer No”. and “Confirmation No.” for settlement will be issued.
  • Please pay at Pay-easy ATM after you get necessary information above.
    *Cash deposit : The maximum amount of the cash deposit including service fees is 100,000 JPY.
    *Cash card deposit : The maximum amount of the cash card deposit including service fees is 1,000,000 JPY.
    *In case of deposit exceeding maximum amount, please divide the amount into several times. There is no limit on the number of deposits.
    *The maximum amount that can be used varies depending on the cash card or ATM used, or the payment method may be limited, please check in advance.
  • The deposit amount will be reflected in your myPay account balance instantly.

Speed Deposit

  • Enter the amount on myPay for Speed Deposit.
  • Select financial institution for deposit, then proceed to its internet banking website. Prepare the internet banking password then follow the instructions to deposit.
    *The deposit amount is limited from 200 JPY to 3 million JPY (fee excluded) per transaction.
    *When reaches the deposit limit, please divide it and deposit separately.
  • The amount will be reflected on myPay account in real time and you will receive notification of the deposit via email or SMS.

(2)Please confirm your myPay account balance. After depositing funds, please make a money transfer instruction within three days.

Step2.Register a beneficiary bank account

Item Details
Beneficiary name TBeneficiary account name (Individual or Corporate)
Beneficiary address The address beneficiary provides to bank when applying for account
Beneficiary bank Bank name and branch name (only when branch name is applicable)
Bank code
Bank identification code for international transfers such as SWIFT or BIC
Bank address If the bank code is unknown, the bank’s address is required
Account number / IBAN Especially remittance to Europe or Middle Eastern countries, IBAN code is required.

(1)Please prepare beneficiary’s bank account information in advance.※Depending on remittance destination countries or regions, the information to be filled in might vary.
*Depending on remittance destination countries or regions, the information to be filled in might vary.

Register a beneficiary bank account

(2)Log in to myPay and go to the “Bank Account” page.

bank account

(3)Enter the beneficiary’s bank account information on the bank account registration screen and follow the instructions on the screen to register.

Step3.Remittance instruction

Remittance_1

(1) Login myPay and go to “Remittance”page, select beneficiary, input amount, purpose, etc. check to agree the terms and conditions and go to next step.

Remittance_2

(2)Confirm the transfer details and enter the Transaction Password to transfer funds.

mail

(3)When the transfer request is accepted, you will receive a notification of overseas money transfer acceptance via email or SMS. Please confirm your myPay account balance and transaction history.

※In general, it takes within 24 hours to 2 business days (excluding weekends, holidays and local bank holidays) to complete a transfer.


When fund arrives, for “Standard Remittance”, the sender’s name would be “Queen Bee Capital Co., Ltd.”, and for “Speed Remittance”, it differs from remittance countries. Please contact our support for details.