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Transaction process

After you have signed up with PayForex and received your Transaction Password, you can conduct any transaction.

Step1.Register a beneficiary information

Item Details
*Beneficiary name Beneficiary account name (Individual or Corporate)
*Relationship to the receiver Required
*Beneficiary address The address beneficiary provides to bank when applying for account
*Receiving method Bank account; E-wallet; Cash pick up; Home delivery
*Beneficiary information Depending on remittance destination countries, regions or receiving methods, the information to be filled in might vary.
Bank code
Bank identification code for international transfers such as SWIFT or BIC
Bank address If the bank code is unknown, the bank’s address is required
Account number / IBAN Especially remittance to Europe or Middle Eastern countries, IBAN code is required.

(1)Please prepare beneficiary’s information in advance.
※Depending on remittance destination countries, regions or receiving methods, the information to be filled in might vary.

Register a beneficiary bank account

(2)Log in to PayForex via website or App and go to the “Beneficiary” page.

bank account

(3)Enter the beneficiary’s information on the beneficiary registration screen and follow the instructions on the screen to register.

Step2.Remittance instruction

Remittance_1

(1)Login PayForex via website or App and go to “Remittance”page, select beneficiary, input amount, purpose, etc. check to agree the terms and conditions and go to next step.
※Mobile top-up and bill payment can be instructed as well.

Remittance_2

(2)Confirm the transfer details.

mail

(3)When the transfer request is accepted, you will receive a notification of overseas money transfer acceptance via email or SMS. Please confirm your myPay account balance and transaction history.

※In general, it takes within 24 hours to 2 business days (excluding weekends, holidays and local bank holidays) to complete a transfer.


When fund arrives, for “Standard Remittance”, the sender’s name would be “Queen Bee Capital Co., Ltd.”, and for “Speed Remittance”, it differs from remittance countries. Please contact our support for details.

Step3.Payment

Deposit

(1)Deposit currency is accepted only by JPY. You can deposit through the following ways.

Direct Debit

  • Please set up for direct debit account via PayForex web or app.
  • After completing the account set-up, you can immediately debit the funds from the registed account.
  • ※Two-factor authentication setting (one-time password setting) is required to use PayForex from the website. If you are operating from a web browser, you will need to set up with Google Authenticator (application for one-time passwords).
  • ※The number of supporting bank for Direct Debit is gradually expanding.

Convenient stores

  • “Customer No.” and “Confirmation No.” for settlement will be issued.
  • Please go to POS terminal at convenient stores such as Lawson for the processing, then pay at cashier.
  • ※The maximum amount of payment including service fees is 300,000 JPY.
  • ※In case of payment over 300,000JPY, please divide the amount into several times. There is no limit on the number of deposits.

Bank Transfer

  • Please transfer the necessary amount to the displayed bank account(generated automatically for one-time use) within the time limit. As a general rule, your payment will be reflected within a few minutes after the transfer.
  • ※We cannot accept transfers under different names. Please make sure to use the same name when you transfer.
  • ※A new dedicated instant deposit account will be issued for each payment.
  • ※The number of supporting bank is gradually expanding.

Pay-easy (Internet Banking)

  • Select financial institution for payment, then proceed to its internet banking website. Prepare the internet banking password then follow the instructions to pay.
  • ※The payment amount is limited from 200 JPY (fee excluded) per transaction.

Pay-easy ATM

  • “Customer No.” and “Confirmation No.” for settlement will be issued.
  • Please pay at Pay-easy ATM after you get necessary information above.
  • ※Cash payment : The maximum amount of the cash payment including service fees is 100,000 JPY.
  • ※Cash card payment : The maximum amount of the cash card payment including service fees is 1,000,000 JPY.
  • ※In case of payment exceeding maximum amount, please divide the amount into several times. There is no limit on the number of payments.
  • ※The maximum amount that can be used varies depending on the cash card or ATM used, or the payment method may be limited, please check in advance.

Balance

  • If there is any remaining balance, it can be used to pay remittance. However, any shortage must be deposit in advance.
  • After completing the remittance procedure, you will receive an “International Money Transfer Notification” via email or SMS, please check your transaction history on PayForex via web or App.
  • ※In general, it takes within 24 hours to 2 business days (excluding weekends, holidays and local bank holidays) to complete a transfer.
  • ※The ordering sender name varies depending on the remitting countries or methods. Please contact the Support Desk for details.