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Documents to submit

To open an account, customers need to submit documents confirming their identity and their Individual Number (My number) or Corporate Number. Different documents are required for individual accounts and corporate accounts.

For individual accounts

Please prepare three types of identification documents.
  • IDocuments that can confirm your identification – 2 types

    Driver’s license, Individual Number (My number) card, or Resident card
  • Document that can confirm your My Number – 1 type

    Individual Number (My number) notification card, Individual Number (My number) card, or Copy of certificate of residence (must have Individual Number listed)

1.Documents that can confirm your identification

Please submit documents that can confirm customer’s identification – “2 types from the Identification documents (with current address listed)” or “1 document from the Identification documents (with current address listed) + 1 supplementary document (with current address listed)” .  

(* 1) For foreigner applicants, one of the Identification documents must be “Residence Card” or “Special Permanent Resident Certificate”.

*Please slide to see the table.

Identification documents
Document type Image Expiration date Required pages
Driver’s license Unexpired
  • Front
  • Back
Individual Number (My number) card
  • Front
  • Back
Resident card (* 1)
  • Front
  • Back
Special permanent resident certificate (* 1)
  • Front
  • Back
Any health insurance card
  • Front
  • Back (with address)
Copy of certificate of residence Issued by local municipality Within 6 months of issuance All pages
Seal registration certificate All pages
Supplementary documents
Document type Image Expiration date Required pages
Receipt for public utility bill
·Electricity bills
·Gas bills
·Water bills
·NTT landline charges
Excludes bills issued by businesses
that entered through electricity tariff
and gas liberalization and
propane gas companies
Within 6 months from issue or receipt Portion showing address,
name, and date
National or local tax payment certificate
Receipt for social insurance premiums

* If your current address is not listed on the identification documents, please submit two types of supplementary documents.

2.Documents for confirmation of My Number

As of January 1, 2016, PayForex is required to confirm the customer’s Individual Number (My number) when a customer opens an account for overseas money transfers. Please submit one of the following documents:
  • Individual Number (My number) notification card
  • Copy of certificate of residence (must have Individual Number listed and be issued within the last six months)

*If you submitted your Individual Number (My number) card as your identification document, there is no need to submit your notification card or certificate of residence.

For corporate accounts

1.Corporation and Identification documents

For a corporate account, please submit one of the documents from the following list and identification documents for the person conducting the transaction. (one document with a face photo or two documents without a photo)
  • Examples of documents with a face photo: driving licence, individual number card, passport, residence card, residence card, basic resident register card (with photo)
  • Examples of documents without a face photo: health insurance card, copy of resident’s card, seal registration certificate, basic resident register card (no photo)

*Person conducting the transaction doesn’t need to submit his personal number (My Number).
Document type Expiration date Required pages
Certified copy of register Within 6 months of issuance All pages
Certificate of all present matters
Certificate of full registry records
*The person conducting the transaction: if the person conducting the transaction is not registered as a representative of the corporation, a power of attorney must be submitted.

2.Corporate Number notification document

Please submit the Corporate Number notification document received from the National Tax Agency.

How to submit documents

Identification documents and/or The documents can be submitted by uploademailfax, or mail. *If documents contain customer information that is not necessary for registration (such as domicile of origin), please black it out before submitting them.

Upload

Use a PC to upload image files from a digital camera, scanner, smartphone, etc. to myPay (your PayForex customer web page).
  • We recommend using png, jpg, gif, or pdf format.
  • Turn the flash off and use close-up mode to make sure text can be read clearly.
  • The maximum file size for uploads is 4MB for each file.

After you input all information required on the “Open an Account” page, select myPay home > Upload ID File > Upload screen

Email

Attach image files from a digital camera, scanner, smartphone, etc. to an email and send it to us.
  • We recommend using png, jpg, gif, or pdf format.
  • Turn the flash off and use close-up mode to make sure text can be read clearly.

Send files to: support@payforex.net

Subject: Sending attached confirmation documents

Email body: attach image files and include your name and phone number

QRコードIf sending from a QR code-capable mobile phone, you can use this QR code.

Fax

Fax the identification documents.
  • Set the image density to slightly lighter than normal.

Fax number: 03-6809-2786

Mail

Mail copies of the identification documents.
  • We recommend making copies on A4 paper.

To: 7F Tokyo Shiodome Building, 1-9-1 Higashi Shinbashi, Minato-ku, Tokyo, Japan 105-7307