Notification on the time change of telephone support due to Emergency Declaration lifted
We sincerely apologize for any inconvenience to our customers, caused by the spread of Coronavirus (COVID-19).
We will resume the telephone support since the Emergency Declaration was lifted.
Until now, telephone support has been suspended. But it will be resumed on weekdays from 10:00 to 15:00.
In addition, inquiries through email etc., will be processed as usual.
We apologize for the inconvenience and we ask for your understanding and cooperation. Thank you!
Telephone Support resumes:
From June 18th, 2020 (Thursday) 10：00～15：00
Note: Foreign language supports are working as usual.
Processing schedule for account opening will resume to normal as well.